How to Get Your Bali eSIM:
Official QR Codes and Activation
 |  |  |
|---|---|---|
 |  |  |
|  |  |
|  |  |
|  |  |
|  |  |
|  |  |
|  |  |
You're either planning a trip to Bali, or you've just arrived. Either way, "welcome to Bali!" At Expedition Bali Tours, we know that the first thing you need after landing is a reliable connection to coordinate your airport pickup, check maps, or let family know you’ve arrived safely.
To save you from the long queues and inflated prices at the airport kiosks, we’ve partnered with Bali’s leading providers to bring the setup directly to you. Simply choose your provider below, scan the QR code, and get connected instantly.
📲 3 Easy Steps to Get Connected
-
Choose Your Plan: Browse the Telkomsel or XL Axiata options below.
-
Scan & Pay: Use your phone camera to scan the official QR code. This will take you to the provider's secure portal to select your data package and complete payment.
-
Activate & Explore: Follow the on-screen prompts to install your eSIM profile. You’re now ready to navigate the island!
💡 Pro-Tips for a Smooth Setup
Our Top Recommendation:
-
We highly recommend Telkomsel for the most reliable coverage across Bali and Indonesia’s remote waterfall locations.
The "Backup" Rule:
-
Indonesian regulations sometimes limit the number of SIMs per person on a single network. If you hit a snag with Telkomsel, XL Axiata is our trusted backup plan and works great in most tourist hubs.
Check Compatibility:
-
Ensure your smartphone is eSIM compatible and "network unlocked" before purchasing.
🛡️ VIP Support for Our Guests
We chose to partner with BaliSIM because their support team is legendary. We want you to spend your time at volcanos & waterfalls, not on the phone with a telco.
If you run into any issues during activation, the staff at BaliSIM are super helpful and will guide you through the process. Most importantly, because you are an Expedition Bali Tours guest, they will prioritise your help. If one provider isn’t working for your specific device, they’ll jump in to move you over to the other network quickly to get you back on track.
You can contact BaliSIM's legendary customer support on WhatsApp:
+62 813 3977 4203
Put simply, BaliSIM will refund you. Click the link above for a full run down on their refund policy.
You can email BaliSIM customer support as well
For the traveller that will be staying in Bali and not travelling to one of the other 17507 Indonesian Islands.
For the traveller that will be looking to explore many of the 17508 Indonesian Islands.
If your data is close to running out, don't risk it. Google Maps, Social Media, the Cloud, WhatsApp...
Sometimes there's no getting around it, you have to get phone credit to contact someone that doesn't have WhatsApp. For those urgent times, we've got you.
XL are a good back up plan. Telkomsel isn't compatible?
Go with XL.
XL is a Limited product and is not always available.
For the traveller that will be staying in Bali and not travelling to one of the other 17507 Indonesian Islands.
For the traveller that will be looking to explore many of the 17508 Indonesian Islands.
If your data is close to running out, don't risk it. Google Maps, Social Media, the Cloud, WhatsApp...
Sometimes there's no getting around it, you have to get phone credit to contact someone that doesn't have WhatsApp. For those urgent times, we've got you.
BaliSIM have got you covered. No one wants to be out of pocket or to be having a problem with their SIM not working problem. Check out the BaliSIM FAQ's page especially for how to set up your new eSIM. Click the FAQ's wording above.
BaliSIM have got you covered here as well. Check out this comparison page.
We recommend Telkomsel, however your needs may be different. Click the Which SIM should I buy? wording above.
Ready to Share Your Peak Moments?
Now that you’re connected with the best coverage in Indonesia, you’re ready for the highlights of your trip. Whether you are standing on the crater rim of Mount Batur at sunrise checking out one of Bali's beautiful waterfalls, having a reliable Telkomsel signal means you can share those "top of the world" moments the second they happen.
Don’t just stay connected—stay adventurous.
Browse our full range of Private Volcano Tours or ponder the Private Waterfall Tours you would love to visit and put that new data plan to the test!
🌊 Bonus:
Secure Your Splash at Waterbom Bali!
You’ve got your data, now get your tickets! We’ve partnered with Waterbom Bali—consistently voted the #1 waterpark in Asia—to help our guests skip the disappointment of sold-out days.
If you’re looking for the perfect way to cool off after a high-energy Volcano Trek, locking in your pass now ensures your spot in the park is guaranteed. Don't leave it until you get to the gate; secure your tickets today and walk straight in!"
